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逆転交渉術 2

 第2弾です。

今回は「ノー」の理由と自由回答式質問についてまとめて整理しておきたいと思います。

「ノー」の理由 (Reason for "No")

When someone resopond to your opinion by "No", there are several reason.

    • he is not ready to agree
    • he is not comfortable with your opinion
    • he does not understand what you are trying to say
    • he is looking for another thing
    • he needs more information
    • he wants to consult with other persons

     

     

Then, let's see how we can start with this "No".

狙いを定めた自由回答式の質問(Open ended question to the point)

This is a killer method to start from "No".

Let's see examples of open questions.

You dont use "Why" and Yes-No question. You do use "What" and "How".

This leads him to using his brain to answer thequestion, resulting in guding him to where you want.

Is this similar to what you expect?

->How does it seems like?

->What do you think if it is (not) useful?

 

Why did you do it?

-> What make you do it?

 

And

    • What can help to make it baetter?
    • How do you want to proceed this?
    • What has brought about this situation?
    • How can we solve this problem?
    • What do you want to achieve?
    • How can we do it?
    • How valuable is it?
    • What is the core of this problem?
    • What is the most difficult problem you are facing?

These questions are not a strategy but a tool for you to make them think towards where you are want to direct.

You could structure the open ended questions by backcasting from where you want to reach.

逆転交渉術――まずは「ノー」を引き出せ

逆転交渉術――まずは「ノー」を引き出せ