読みました。
「元外交官の」と書かれていたので、興味を持ちました。
内容としては、「人の話を聞く」力について、よくある話や科学的な知見をうまくまとめて読みやすくした本です。心構えはよくわかるとおもうので、ざっくりと知りたいという方におすすめかなと思います。
This book attracted me because it is written by a former diplomat, which means that he is highly experienced in communication.
However, the contents seems too general to me a little bit. It well summarizes a wide variety of frequently seen stories and scientific knowlege on communication, especially active listening. Therefore, it didn't give me more than it. Having said that, this book would be quite recommendable to people who want to know what they should do when listening in genaral sense.